Neutral Tandem Fact Sheet

Since its inception in 2003, Neutral Tandem has built a nationwide TDM and IP tandem network capable of exchanging voice and data traffic between its wireless, wireline, and broadband customers.

Our company was founded on the principle that a tandem network must be neutral—meaning, not owned by any one incumbent carrier—and is critical to the type of vigorous competition that ultimately results in lower-cost, higher-value telecommunications services for consumers and enterprises. Neutral Tandem established such a network, making it easier, more efficient, and cost-effective for wireless carriers, cable companies, CLECs and VoIP providers to enter new markets and grow their existing business.

As a leading provider of tandem services for carriers and service providers, Neutral Tandem's network infrastructure:

  • Improves the reliability of the Public Switched Telephone Network (PSTN), by providing tandem switch diversity.
  • Reduces competitive tensions between carriers.
  • Provides a cost effective alternative to the incumbent tandem network.
  • Offers IP-based interconnection services along with traditional TDM services.

Today, Neutral Tandem is used by nearly every national and regional wireless carrier, cable, CLEC and VoIP provider in the markets we serve; and our network carries over four billion minutes of traffic per month.

Tandem Networking
Before Neutral Tandem, competitive carriers were forced to rely on ILEC tandems to exchange telephone calls with phone numbers on other carrier networks.

As traffic grew and interconnections became more complicated, carriers were confronted with network blocking, inefficiencies, and high costs—stifling their ability to compete for and retain customers.

Neutral Tandem changed all that, here's how